SHIPPING & RETURNS
Shipping and Return Policy
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What can be returned?
Products can be returned if you are unsatisfied with your purchase within 10 days and must be in original condition.
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When do items need to be returned?
within 10 days
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Where do items need to be returned?
Items need to be shipped to:
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ATWEAR.CO
1269 Akiahala St.
Kailua, HI 96734
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How do customers return items?
Items must be returned in original packaging and boxed to ensure safe shipment of products.
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Shipping for returns?
Customer pays for shipping on returns unless otherwise authorized by Atwear.co. Atwear.co may pay for shipping for specific cases after review.
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Credit for returns?
Refunds will be credited within 10 days of receiving the merchandise.
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https://atwear.co may, but are under no obligation to, honor requests for refunds for the following reasons, however, we want you to be happy, so shoot us an email:
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Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://atwear.co may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
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Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.
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